Privacy Policy

BeaconLink LLC, which sells JapanConnect eSIM (hereinafter referred to as "the Company"), has established the following personal information protection policy, built a personal information protection system, and promoted the protection of personal information by having all employees recognize the importance of protecting personal information and ensuring that their efforts are thorough. We will promote the protection of personal information by establishing the following personal information protection policy, building a personal information protection system, and ensuring that all employees recognize the importance of personal information protection and take appropriate measures.

1. management of personal information

In order to keep customers' personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, or leakage of personal information, we take necessary measures such as maintaining a security system, developing a management system, and thoroughly educating employees, and we implement safety measures and strictly manage personal information.

2. purpose of use of personal information

(1) In providing eSIM services, etc., we will use personal information within the scope necessary to achieve the following purposes of use.

Provision and maintenance of eSIM services, and after-sales services, including investigation and response to failures, malfunctions, and accidents involving products, services, networks, and other facilities and equipment
Calculation and billing of usage fees and other related services
Identification and contract screening at the time of application and other related services
Responding to consultations (opinions, requests, inquiries) from customers, etc.
Analysis of sales and usage conditions, analysis for implementing various measures and measuring the effectiveness of such measures, analysis for planning new services, analysis for improving service quality and customer service, and various other analyses and surveys
Prevention of unauthorized contracting, unauthorized use, and nonpayment, as well as investigation and response when they occur
To provide information on products, services, campaigns, events, etc., to display and distribute advertisements, to ship ordered products, etc., to draw winners in campaigns and events, etc., and to ship prizes
Services related to questionnaire surveys

Even after the eSIM service agreement with the customer is terminated, we may still use personal information within the scope of the purposes of use described above.

(2) We will use the following personal information within the scope necessary to achieve the above purposes of use.

Name, address, date of birth, telephone number, e-mail address and other information
Information related to usage fees, etc. (billing amount, payment status, payment method, etc.)
Information contained in public certificates, etc. (information contained in identification documents such as certified copy of register, seal registration certificate, driver's license, passport, etc.)
Information related to the service for which you have applied (information related to eSIM service)
Information on your telecommunications equipment (model name, serial number, etc.)
Information on communication history (communication start/end time, communication time, destination number, etc.)
Other details such as application acceptance history, comments, requests, inquiries, etc.

3. methods of notification, publication, obtaining consent, and user involvement

(1) Notification and Public Announcement The Company shall post notices and announcements regarding this Policy on its website.

(2) Method of obtaining consent Consent will be obtained at the time of service use.

Prohibition of disclosure or provision of personal information to third parties

We will appropriately manage the personal information we receive from our customers and will not disclose personal information to third parties except in the following cases

When the customer has given consent
When disclosing information to contractors to whom we outsource our services in order to provide services requested by customers
When disclosure is required by law

5. security measures for personal information

We take all possible security measures to ensure the accuracy and safety of personal information.

6. inquiry of the person in question

If a customer wishes to inquire about, correct, or delete his/her own personal information, we will respond to the request after confirming the identity of the customer.

7. compliance with and review of laws, regulations and norms

We will comply with Japanese laws, regulations, and other norms applicable to personal information in our possession, and will review and improve the contents of this policy as appropriate.

8. inquiries regarding our handling of personal information

BeaconLink LLC
1-10-126 Minamidaira, Hino-shi, Tokyo 191-0041, Japan

Mail: info@beaconlink.jp

9. date of enactment/revision

Enacted: July 7, 2024