Check settings if you cannot connect even with eSIM data roaming turned on.

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If you cannot connect to the Internet even after turning on eSIM data roaming locally, please check the following points. Normally, this setting is automatically configured when the eSIM is installed, but depending on the installation status, it may not be reflected correctly.

  • ARE THE APN SETTINGS ENTERED CORRECTLY?
  • Is the network selection connected to an affiliated telecommunications carrier?

APN information and supported carriers for each package are listed in the eSIM delivery e-mail, and also in the quick reference table on this page. Please check once again that the settings are correct.
*If more than one carrier is listed on some packages, you can use either one. If you cannot connect, please select the network manually.

Open] iPhone APN and Carrier Settings

 

Open] APN and Carrier Settings for Android

* Quick guide to APNs and carriers for each package
About carriers: If multiple carriers are listed, you can use either one. If you cannot connect, please switch networks manually.

Asian region

  • eSIM for Japan | docomo network | 3GB–50GB | 5–30 days | APN: vmobile.jp | Carrier: DOCOMO/IIJ
  • eSIM for Japan | KDDI・SOFTBANK line | APN: cmlink or cmhk Carrier: KDDI/Softbank
  • Taiwan | eSIM | 1GB-unlimited | 3days-30days | APN: cmlink or cmhk Operator: Taiwan(China):Chunghwa
  • Taiwan (No real-name verification required) | eSIM | 1GB-Unlimited | 3 days-30 days | APN: ctm-mobile | Carrier: Taiwan (China): Chunghwa
  • China, Hong Kong, Macau | eSIM | 1GB-50GB | Unlimited | 1 day-30 days | APN: cmlink or cmhk Carrier: CMCC/CMHK/CTM
  • Singapore, Malaysia, Thailand | eSIM | 1GB - Unlimited | 3-30 days | APN: Singapore: cmlink or cmhk, Malaysia: cmlink or internet.proximus.be, Thailand: cmlink or cmhk, Carrier: Singtel, Celcom, Digi, Truemove
  • Vietnam | eSIM | 1GB-20GB | 5 days-30 days | APN: cmlink or cmhk Operator: Vinaphone
  • Philippines | eSIM | 1GB-50GB | 3 days-30 days | APN: cmlink or cmhk Carrier: Smart/Globe
  • Cambodia | eSIM | 1GB-30GB | 5 days-30 days | APN: cmlink or cmhk Carrier: Cellcard (CamGSM) / Smart / Metfone
  • Indonesia | eSIM | 1GB-30GB | Unlimited | 5 days-30 days | High Speed Data Communication | APN: cmlink or cmhk Operator: Telkomsel/XL
  • India | eSIM [Old Package (Shipped until December 28, 2025)] | 1GB-20GB | 5 days-30 days | APN: plus Carrier: Vodafone/Idea/Airtel
  • India | eSIM [New Package (Shipped from December 29, 2025~)] | 1GB-20GB | 5 days-30 days | APN: ctexcel Carrier: JIO/Airtel
  • Singapore | eSIM | 3GB-unlimited | 1 day-30 days | APN: cmlink or cmhk Operator: Singtel
  • 14 countries in Asia | eSIM | 6GB/8 days | APN: cmlink or cmhk Carrier: Cambodia/Cellcard (CamGSM), Korea/KT, Mainland China/CMCC, Japan/KDDI and SOFTBANK, Taiwan/Chunghwa, Philippines/Smart, Macau/ CTM, Malaysia / Maxis / Celcom / Umobile, Laos / LTC, Vietnam / Vinaphone / Mobifone / Viettel, Singapore / Singtel, Indonesia / XL / Indosat, Hong Kong / CMHK, Thailand / Truemove

 

North America

  • USA Hawaii [Old Package (Shipments until January 7, 2026)] | eSIM | 1GB-30GB | Unlimited | 1 day-30 days | High-speed data | APN: plus | Carrier: T-Mobile/AT&T
  • USA Hawaii [New Package (Shipments from January 8, 2026~)] | eSIM | 1GB-30GB | Unlimited | 1 day-30 days | High-speed data | APN: cmhk or cmlink | Carrier: T-Mobile/AT&T
  • USA/Canada | eSIM | 1GB-30GB | Unlimited | 1 day-30 days | APN: internet or internetipv6
    Carrier: USA: T-Mobile/AT&T/Verzion Canada: Telus/Bell/SaskTel/Rogers/AT&T/Videotron

 

South America

  • South America 6 Countries [Old Package (Shipments until January 7, 2026)] | eSIM | 1GB-30GB | 5-30 days |
    APN: plus Carrier: Brazil: Vivo Argentina: Movistar Chile: Movistar Ecuador: MOVISTAR/OteCel French Guiana: Bouygues/DigiCel Peru: Movistar
  • South America 6 Countries [New Package (Shipped from January 8, 2026)] | eSIM | 1GB-30GB | 5-30 days |
    APN: cmhk or cmlink Carriers: Brazil: Vivo/TIM / Claro Argentina: Claro / Telefonica Chile: Entel / Claro / Telefonica Colombia: Telefonica / Claro / Tigo French Guiana: Orange/Digicel Peru: Claro (TIM) / Telefonica

 

Middle East

  • Saudi Arabia | eSIM | 1GB-30GB | 5 days-30 days | APN: cmlink or cmhk Operator: Mobily
  • Turkey | eSIM | 1GB-20GB | 5 days-30 days | APN: plus Carrier: avea (Türk Telekom)/Vodafone/Turkcell
  • UAE (United Arab Emirates) Dubai | eSIM | 3GB-50GB | 30 days | APN: cmlink or cmhk Operator: Etisalat/Du
  • 5 Middle East (UAE-Bahrain-Qatar-Saudi Arabia-Kuwait) Tour | eSIM | 1GB-10GB | 5days-30days
    APN: plus Carrier: Bahrain: Zain Saudi Arabia: Etisalat UAE (United Arab Emirates): Etisalat Qatar: Vodafone Kuwait: Zain

 

African region

  • Egypt | eSIM | 1GB-30GB | 5 days-30 days | APN: cmlink or cmhk Operator: Vodafone / Orange
  • 18 African countries | eSIM | 1GB-10GB | 5-30 days
    APN: plus Carrier: Algeria: Orascom Chad: Zain/Airtel/Celtel Democratic Republic of Congo: ZAIN Republic of Congo: Airtel Egypt: EMS Mobinil/Etisalat Gabon: ZAIN/Celtel
    Ghana: Vodafone Kenya: Zain/Celtel Madagascar: Airtel Malawi: Airtel Mauritius: Cellplus Mobile Morocco: Orange Niger: Zain/CelTel Nigeria: Glo/Airtel/ZAIN Reunion: TELCO Tanzania: ZAIN/Celtel Tunisia: Tunisie Telecom/Ooredoo Uganda: Airtel/Warid

 

Oceania

  • Australia & New Zealand | eSIM | 1GB-30GB | 5 days-30 days | APN: plus Carrier: Australia:Vodafone New Zealand:Vodafone/Spark
  • Australia | eSIM | Unlimited Data | 1-30 Days | High-Speed Data | APN: cmlink or cmhk | Carrier: Optus/Telstra

 

European region

  • Italy | eSIM | 1GB-30GB | 7 days-30 days | APN: plus Carrier: Wind/Vodafone
  • Spain | eSIM | 1GB-30GB | 7 days-30 days | APN: plus Operator: Telefonica/Movistar/Orange/Yoigo Spain (Xfera Moviles)
  • France | eSIM | 1GB-30GB | 7 days-30 days | APN: plus Carrier: Bouygues/Orange/SFR
  • United Kingdom | eSIM | 1GB-30GB | 7 days-30 days | APN: plus Carrier: O2/EE/Vodafone/H3G
  • Germany | eSIM | 1GB-30GB | 7 days-30 days | APN: plus Carrier: O2/T-Mobile
  • 【Open】Europe Tour 40+ Countries + USA【Old Package (Shipments until January 14, 2026)】 | eSIM | 1GB-30GB | Unlimited | 5 days-30 days
    APN: plus
    Carriers: Albania: Vodafone Ireland: H3G/Meteor Mobile Estonia: Tele2/Elisa Austria: A1 Austria/T-Mobile Bulgaria: Telenor/Vivacom Belgium: ORANGE/Telenet Iceland: Nova/Fjarskipti (VF) Poland: Polkomtel Denmark: Telenor/TDC/nuuday Germany: T-Mobile/O2 France: Orange/Bouygues Finland: DNA/lands Telekommunikation Ab/Elisa Kazakhstan: KaR Tel Netherlands: Odido/KPN Czech Republic: O2/T-Mobile Croatia: Hrvatski/Tele2 Latvia: Tele2/Bite Lithuania: Telecom Liechtenstein AG Luxembourg: Tango/Orange Romania: Orange/DIGI Malta: Vodafone/GO United States: T-Mobile Moldova: Orange Norway: Telia/Telenor Portugal: Vodafone/TMN/MEO/Optimus Sweden: H3G/Telenor (Vodafone) Switzerland: Salt/Sunrise Cyprus: Primetel/MTN Slovenia: A1/Telemach Slovakia: O2/Slovak Telekom (DT) Turkey: Vodafone/AVEA Ukraine: MTS/KyivStar Spain: Yoigo/Orange/Telefonica/Movistar Greece: Vodafone/Cosmote/Wind Hungary: Telenor/T-Mobile Israel: Pelephone/Hot Mobile Italy: Vodafone/Wind United Kingdom: EE/O26
  • 【Available Now】Europe Tour 41 Countries【New Package (Shipped from January 15, 2026)】 | eSIM | 1GB-30GB | Unlimited | 5 days-30 days
    APN: internet / internetipv6
    Carriers: Austria: H3G/T-Mobile/A1, Belgium: Telenet/ORANGE, Bulgaria: Mobiltel/Telenor/Vivacom, Switzerland: Swisscom/Sunrise/Salt,Cyprus: CYTA/Primetel/Epic, Czech Republic: Vodafone/O2/T-Mobile, Germany: T-Mobile/Vodafone, Denmark: Telenor/HI3G/Telia/TDC/nuuday, Spain: Vodafone/Orange/Yoigo (Xfera Moviles), Estonia: Telia/Tele2/Elisa, Finland: DNA/Elisa/Telia,France: Orange/Bouygues/Free Mobile, United Kingdom: H3G/EE/Vodafone, Greece: Cosmote/Vodafone/Wind (Nova), Croatia: Hrvatski/Tele2/VIPnet, Hungary: Telenor/T-Mobile/Vodafone, Ireland: H3G/Vodafone, Iceland: Landssiminn – ISLPS, Italy: ILIAD/H3G/Vodafone/Telecom/Wind, Liechtenstein: Orange/Telecom AG, Lithuania: Tele2/Bite/Omnitel, Luxembourg: Orange, Latvia: Tele2/Bite/Mobilais,Moldova: Orange, Malta: GO/Vodafone, Netherlands: Vodafone/Odido/KPN/KPN/Telfort, Norway: Telia/Network AS/Telenor, Portugal: Optimus/Vodafone, Romania: DIGI/Telekom/Vodafone/Orange, Slovakia: Slovak Telekom (DT)/Orange/O2,Slovenia: Telekom/A1/Telemach, Sweden: Telenor (Vodafone)/H3G/Tele2/Telia, Ukraine: lifecell/KyivStar/Beeline/KyivStar-RS/MTS, Albania: TELEKOM/Eagle Mobile, Bosnia and Herzegovina: Public Enterprise, Belarus: Unitary velcom/BEST,Faroe Islands: Vodafone, Macedonia: ONE/Cosmofone/Makedonski Telekom AD Skopje/VIP Mobile, Montenegro: Crnogorski Telekom/Telenor d.o.o. Podgorica, Serbia: Vip mobile/Telekom/Telenor, Turkey: Turkcell/AVEA
  • Open] 33 countries in Europe | eSIM | 3GB-50GB | Unlimited | 7-30 days
    APN: internet / internetipv6
    Operators: Austria: H3G / T-Mobile / A1; Belgium: Telenet / ORANGE; Bulgaria: Mobiltel / Telenor / Vivacom; Switzerland: Swisscom / Sunrise / Salt; Cyprus: CYTA / Primetel / Epic, Czech Republic: Vodafone / O2 / T-Mobile; Germany: T-Mobile / Vodafone; Denmark: Telenor / HI3G / Telia / TDC / nuuday; Spain: Vodafone / Orange / Yoigo (Xfera Moviles); Estonia: Telia / Tele2 / Elisa, Finland: DNA / Elisa / Telia, France: Orange / Bouygues / Free Mobile, UK: H3G / EE / Vodafone, Greece: Cosmote / Vodafone / Wind (Nova), Croatia: Hrvatski / Tele2 / VIPnet, Hungary: Telenor / T-Mobile / Vodafone, Ireland: H3G / Vodafone, Iceland: Landssiminn - ISLPS, Italy: ILIAD / H3 G / Vodafone / Telecom / Wind, Liechtenstein: Orange / Telecom AG, Lithuania: Tele2 / Bite / Omnitel, Luxembourg: Orange, Latvia: Tele2 / Bite / Mobilais, Moldova: Orange, Malta: GO / Vodafone, Netherlands: Vodafone / Odido / KPN / KPN / Telfort, Norway: Telia / Network AS / Telenor, Portugal: Optimus / Vodafone, Romania: DIGI / Telekom / Vodafone / Orange; Slovakia: Slovak Telekom (DT) / Orange / O2; Slovenia: Telekom / A1 / Telemach; Sweden: Telenor (Vodafone) / H3G / Tele2 / Telia; Ukraine: lifecell / KyivStar / Beeline / KyivStar-RS / MTS

 

Global Region

Open] Round the World 133 Countries | eSIM | Global | 500MB-1GB/day | 1-30 days

APN" data package for 133 countries
APN: cmlink or cmhk

Data Package "Telecommunications Carriers (Networks)" for 133 countries

Africa
- Algeria: Mobilis
- Cameroon: Orange Cameroun S.A.
- Centrafrique: Orange Centrafrique
- Egypt: Vodafone
- Ghana: Scancom (MTN)
- Ivory Coast (Cote d'Ivoire): MTN Cote d'Ivoire
- Kenya: Airtel
- Liberia: Cellcom Liberia
- Madagascar: Airtel
- Malawi: Airtel
- Mauritius: Emtel
- Morocco: Meditel (Orange Morocco)
- Mozambique: Vodacom
- Rwanda: MTN Rwanda Cell
- Seychelles: Airtel (Telecom Seychelles)
- Sierra Leone: Celtel (Orange) / Orange / Africell
- South Africa: MTN SA / Vodafone (Vodacom)
- Sudan: MTN
- Swaziland: MTN
- Tanzania: Vodacom
- Tunisia: Tunisie Telecom / Ooredoo
- Uganda: Airtel
- Zambia: Airtel

Armenia: ArmenTel
- Armenia: ArmenTel
- Azerbaijan: Azercell
- Bangladesh: GrameenPhone
- Brunei: UNN
- Cambodia: CamGSM
- China: China Mobile / China Unicom
- Hong Kong: CMHK
- India: Airtel (Bharti)
- Indonesia: XL (Excelcom) / Indosat
- Iran: MTN Irancell
- Israel: Partner / Cellcom
- Japan: KDDI
- Jordan: Zain
- Kazakhstan: Tele2
- Kuwait: Ooredoo (Wataniya)
- Kyrgyzstan: Sky Mobile (VimpelCom)
- Laos: LTC
- Malaysia: Maxis / Celcom
- Mongolia: Unitel
- Myanmar: Telenor
- Nepal: Nepal Telecom
- Oman: Omantel (Oman Mobile)
- Pakistan: CMPak
- Philippines: Smart
- Qatar: Qtel (Ooredoo)
- Saudi Arabia: Etihad Etisalat (Mobily)
- Singapore: Singtel
- South Korea: KT
- Sri Lanka: Dialog
- Tajikistan: Beeline (Tacom)
- Thailand: Real Future (Truemove)
- Taiwan: Chunghwa
- Turkey: Turkcell / AVEA
- Uzbekistan: Unitel (VimpelCom)
- Vietnam: Vinaphone / Mobifone / Viettel
- Yemen: MTN

Americas
- Argentina: Claro / Telefonica
- Barbados: Digicel
- Belize: Digicel
- Brazil: VIVO
- Canada: Bell / Telus / Sasktel
- Chile: Claro / Telefonica
- Colombia: Telefonica (Movistar) / Comcel (Claro)
- Costa Rica: Telefonica (Movistar)
- Dominican Republic: Claro
- Ecuador: Claro (Conecel) / Telefonica (Otecel)
- El Salvador: Claro
- Guatemala: Claro (Telefonica)
- Haiti: Digicel
- Honduras: Claro
- Jamaica: Digicel
- Mexico: Telefonica (Movistar) / Telcel (Claro) / ATT
- Nicaragua: Claro (Enitel)
- Panama: Telefonica
- Paraguay: Claro
- Peru: Claro / Telefonica
- Trinidad and Tobago: Digicel
- Uruguay: Antel / Telefonica
- USA: AT&T / T-Mobile

Europe
- Albania: Vodafone
- Austria: T-mobile / Orange (H3G)
- Belgium: Belgacom (Proximus) / Mobistar (Orange)
- Bosnia and Herzegovina: HT (Eronet)
- Bulgaria: Yettel (Telenor)
- Croatia: T-mobile / A1 Hrvatska (Vipnet)
- Cyprus: CYTA
- Czech Republic: Vodafone / T-mobile
- Denmark: TDC / Telia
- Estonia: Tele2 / Elisa EMT
- Finland: Elisa
- France: SFR / Orange
- Germany: Vodafone / Telefonica O2
- Greece: Vodafone / Cosmote (T-mobile)
- Hungary: T-mobile / Telenor / Vodafone
- Ireland: Meteor
- Italy: Vodafone / TIM
- Latvia: Tele2
- Lithuania: UAB BITE / Tele2
- Luxembourg: TANGO / P&T (POST) / Orange
- Moldova: Orange
- Montenegro: Telenor
- Netherlands: Vodafone / KPN
- Norway: Telia (Netcom) / Telenor
- Poland: Orange / T-mobile / Polkomtel (Plus) / P4
- Portugal: TMN / Optimus (NOS) / Vodafone NOS
- Romania: Vodafone
- Russia: MTS / T2 Mobile
- Serbia: Telenor
- Slovakia: Telefonica O2 / Orange Slovensko
- Slovenia: A1 (Si Mobile) / Telekom / Telemach (Tusmobil)
- Spain: Orange / Telefonica / Vodafone Xfera
- Sweden: Telenor / TeliaSonera / Tele2
- Switzerland: Sunrise / SALT (Orange)
- United Kingdom: Vodafone / EE / Telefonica O2 / Hutchison

Oceania
- Australia: Optus
- Fiji: Digicel
- New Zealand: Spark (Telecom New Zealand) / Vodafone
- Papua New Guinea: Digicel
- Vanuatu: Digicel

Anguilla: Digicel
- Anguilla: Digicel
- Antigua and Barbuda: Digicel
- Cayman Islands: Digicel
- Grenada: Digicel
- Guadeloupe: Digicel
- Martinique: Digicel
- St. Kitts/Nevis: Digicel
- St. Lucia: Digicel
- St. Vincent: Digicel
- Turks and Caicos: Digicel

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